Privacy Policy

Shoham Travel is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and booking services.

By using our platform, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

We collect information in the following ways:

Information You Provide

• Account registration details (name, email address, phone number)
• Booking information (travel dates, destination preferences, guest details)
• Payment information (processed securely through our payment provider)
• Communications with our support team
• Reviews and feedback you submit

Information Collected Automatically

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, search queries, booking history)
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and manage your hotel bookings
• Create and maintain your user account
• Provide customer support and respond to inquiries
• Send booking confirmations and travel-related updates
• Improve and personalize your experience on our platform
• Send promotional offers and newsletters (with your consent)
• Detect and prevent fraud or unauthorized activities
• Comply with legal obligations and enforce our terms

We do not sell your personal information to third parties. We may share your data with the following parties when necessary:

• Accommodation Providers: To fulfill your booking, we share relevant guest information with the hotel or accommodation provider.
• Payment Processors: Your payment data is securely transmitted to our payment processing partners to complete transactions.
• Service Providers: We may use third-party services for analytics, email delivery, and customer support, who process data on our behalf.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our platform.

We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of our website, such as maintaining your login session.
• Analytics Cookies: Help us understand how visitors interact with our platform so we can improve our services.
• Preference Cookies: Remember your settings and preferences for a personalized experience.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Restriction: Request restriction of processing of your personal data in certain circumstances.
• Portability: Request your data in a structured, commonly used, machine-readable format.
• Objection: Object to processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

If you have any questions about this Privacy Policy or our data practices, please contact us:

For more information about our services, please see our Terms of Service.